Who is responsible for your data?
KNG Digital is the controller for personal data processed through this website and in providing its services.
Hof ten bos 50A
9200 Dendermonde, Belgium
Which personal data do we process?
The data we process depends on how you contact KNG Digital. This may include:
- Your name and optional company name;
- Email address and telephone number;
- Your message, enquiry or project information;
- Details needed for quotations, agreements or invoices;
- Technical request data processed by the server, such as IP address, timestamp, requested page and browser information.
We do not intentionally request more personal data than needed for the purpose.
Why do we process personal data?
Contact and enquiries
To answer questions and discuss a possible project.
Legal basis: steps at your request before a contract for project enquiries; legitimate interests for answering other questions.Quotations and services
To prepare quotations, perform agreements, manage projects and provide support.
Legal basis: performance of a contract or pre-contractual steps.Administration and legal duties
To maintain accounting, invoicing and other legally required records.
Legal basis: legal obligation.Security and technical operation
To keep the website available and secure, investigate faults and prevent abuse.
Legal basis: legitimate interests in operating safe, reliable systems.Who receives your data?
We do not sell personal data. We share it only where needed to provide services, operate the website or comply with a legal duty.
Hostinger provides hosting and email. Other recipients may include accounting and technical service providers and authorities where required by law. Processors must act under appropriate data-protection arrangements.
Transfers outside the European Economic Area require a valid GDPR transfer basis, such as an adequacy decision or appropriate contractual safeguards. Contact us for information about the safeguards applicable to your data.
How long do we keep data?
We retain personal data only as long as needed for the purpose. The period depends on the data and your relationship with KNG Digital.
- Enquiries: while handling the enquiry and for follow-up where reasonably needed.
- Customer and project records: during the relationship and afterwards as needed for support or legal claims.
- Accounting records: for the applicable statutory retention periods.
- Technical logs: as needed for security and troubleshooting, unless an incident requires longer preservation.
Your rights
Depending on the processing and legal basis, the GDPR gives you the following rights.
Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of earlier processing.
Email info@kngdigital.be to exercise your rights. We normally respond within one month. A lawful extension of up to two further months may apply to complex or multiple requests, with an explanation in the first month. We may request proportionate information to verify identity.
You may complain to the Belgian Data Protection Authority if you believe your data is being processed incorrectly.
Belgian Data Protection AuthorityRequired information and automated decisions
Name, email, service and message are required to handle an enquiry through the form; company and telephone are optional. Without sufficient contact details we may be unable to respond. The contact form does not make automated decisions with legal or similarly significant effects, and is not used for advertising profiling.
How do we protect personal data?
We use reasonable technical and organisational measures against loss and unauthorised access. No digital system can provide an absolute security guarantee.
Changes to this privacy policy
This policy may change when the website, services, providers or legal requirements change. The current version is published here with its update date.
Questions about privacy?
Contact KNG Digital if you have a privacy question or wish to exercise your rights.
info@kngdigital.be